Client satisfaction is at the heart of Simpson, Thomas & Associates. We understand how an injury can impact the lives of the victims of motor vehicle accidents and the lives of their loved ones. Personal injuries can often have a global impact to an individual’s life. This means their emotional and mental stability, relationships in family and with others, ability to earn an income, and ability to remain active are all negatively impacted. When an individual has had a total disruption of their life, our only objective is to fight for fair compensation of this loss. This process involves assistance and guidance with rehabilitation, scheduling appointments with medical experts, applying for benefits, and handling all aspects of the claim for damages against ICBC.
“In 1998, after completing my military service in South Korea, I chose to come to Canada to study English at UBC. As I wanted to truly experience Canada before returning home, I went on a tour of the Rockies with fellow international students from Korea.
Unfortunately, we were involved in a serious motor vehicle accident, which resulted in our vehicle plunging off a cliff. I was ejected out of the vehicle through the window, striking the ground before the vehicle in turn, landing on me. While other students managed to get out of the vehicle, I was trapped for 2-3 hours. Ultimately some of the other students had to carry me out of the vehicle, before emergency services arrived on the scene. By the time the ambulance arrived, I had suffered considerable blood loss. Although I was sent to the nearest hospital and received emergency treatment, I was struggling for my life at that point.
The news of the accident was well publicized over TV and newspapers. My family, who were still in Korea, heard of the news and came to Canada, with the expectation that they were coming to identify my body. There was a dim hope that I had survived this horrific accident.
I am truly grateful to Mr. Simpson, who took on my case and allowed me to have a second chance at life. If it wasn’t for Mr. Simpson, how could I have my new life, and be fortunate enough to be still with my family. Mr. Bernie Simpson even came to Korea to visit me to see how I was doing, and after looking around my house which was a traditional Korean style house where there was no modernized washroom, he was concerned about my comfort and well-being even more than I was. I was so thankful and deeply felt that he really cared about me, and I thought to myself that I have to overcome obstacles to really get back on my feet. I’m really happy now. Needless to say, I am extremely appreciative and thankful. I would like to thank Mr. Simpson for giving me a new chance at life.
I always tell myself that I will do the best I can to live my life fully to repay Mr. Simpson for giving me hope and a chance to live a new life. I will give all out each and every day continuously and regain myself!”
“Thank you again for everything and we could not have been any more blessed then having you (and the Simpson Thomas Law firm) handle my father’s case…”
“I would like to thank you for all your hard work. You did your very best and I really appreciate it. Once again thank you for everything through this hard time.”
“Thank you for what you have done for us. It meant so much for us to have you there to lend a hand. You have made a lot of difference to know how much you have cared for your clients. We don’t think that we’d have made it if you hadn’t played your part. So we’d really like to thank you from the bottom of our hearts. Your thoughtfulness has been appreciated more than you will ever know.”
“I wanted to let you know how much I appreciate everything you have done for me. I know the work was not easy, I am very luck to receive the settlement that I got. There are not many lawyers that take the time out and really deal with their clients, but you have done a remarkable job. I just wanted to let you know that your work
is appreciated and thank you very much.”
“My severely disabled daughter received close to 4 million dollars as a result of the effort of Simpson Thomas. Their highly professional team put the client as priority. They handle all our problems with the utmost efficiency and compassion. Our decision of choosing Simpson Thomas was definitely a wise decision. We appreciate Simpson Thomas from our heart.”
“Thank you so much for all the care and service that you provided. You really have a way to touch others’ lives with your thoughtfulness and caring heart. You have been great!”
“Thank you for taking care of my case and all the advice you gave me in those very hard days. It was great help for me to deal with very complicated situation. Your help was invaluable. Thank you again.”
“Thanks very much for all your help throughout my claim and at the mediation. You are truly an outstanding lawyer with a great passion for helping those that are injured – it really shows! All the best in everything you do.”
“We are thankful for all your hard work and commitment. As well, we appreciate your generous and caring attitude. It has been a pleasure doing business with you.”
“Thank you for taking on my case and supporting me throughout. I’m pleased with our outcome and feel like justice was finally achieved. Your knowledge and professionalism were much appreciated. I wouldn’t hesitate to refer family and friends to you. Hopefully this is my first and last accident. I am happy I can now move forward.”
“The efforts of your highly competent legal team resulted in my seriously injured brain damaged son being looked after and financially secured for the rest of his life. We are most grateful. I particularly appreciate Mr. Simpson coming to Korea to help set up the care for my son. I highly recommend the law firm of Simpson Thomas and Associates to the members of the Korean community.”
“Litigating is a very foreign endeavour for most people, for myself it was all new. Couple that with the trauma of what you have been through and you can quickly find yourself overwhelmed. We found ourselves in good hands with Simpson, Thomas and Associates. They were respectful and professional, honest and strait forward. At one point in our litigation we were faced with a hard decision. Should we push forward, potentially at significant risk to ourselves, or drop the litigation and see no compensation at all. This was the point at which I knew we were with the right firm. Our lawyer gave us an honest assessment of a 51% chance of success. As sobering as this was, I deeply appreciated the honesty. It allowed me to make a considered choice to move ahead with our case. As happened, our litigation worked out in our favour. Due entirely to the determination of the Simpson Thomas and Associates team and their careful and personalized handling of or case. Thank you, to the whole team.”
“Adam Ueland and Team, I would like to personally thank you for taking my case and having a tremendous amount of patience with me. As you know, I have moved to Toronto hence the whole process slowed down and I apologize for that. You and your team have done an amazing job and I would highly recommend you to my family and friends. ”
“We arrived in Vancouver, Canada from India and were in the process of settling into our new lives when my husband, who is a veterinarian, was involved in a serious car accident that left him in a coma. The principal provider and father of my two children was no longer in a position to take care of us and we did not know where to turn. By good fortune, Mr. Bernie Simpson, a prominent personal injury lawyer, was introduced to us. Not only did Bernie provide us with legal advice, he became a father figure to us and with his support and guidance, we survived as best as we could under immensely difficult circumstances. We will always be grateful to Bernie for entering our lives when we needed him the most. With the injuries sustained, my husband is no longer able to work, but my children and I are thankful that we have him back at home. My family and I will forever remain grateful to Bernie for his thoughtful and unselfish ways and his willingness to help us no matter how busy he was. In the midst of our pain, we found a new friend and mentor. Bernie, you will always remain in our thoughts and prayers.
From a professional perspective, we would like to thank the entire team at Simpson Thomas & Associates, especially Anthony Thomas, who guided us through our most difficult times.”
“I would like to thank you Cathy and team for everything you have done for me, you went above and beyond on my case and I could not be happier with the outcome. You gave me advice, answered all my questions, provided moral support and genuinely cared about my well-being. I am lucky to have had such a strong and knowledgeable lawyer by my side through this tough time. It felt like a weight was lifted off of my shoulders and I had someone to guide me along the way. I appreciate all the hard work and time you put in and I can’t thank you enough for what you have done for me.”
Thank you for your expedient and thorough uptaking on my needs in this past issue. It is most unusual to meet with someone of such swift and creative communicative skills; it is simply mind blowing. Congrats – I don’t feel so alone. I will definitely keep your name in mind for future needs for myself or anyone I know. Thank you again and all the very best for you.
Thank you so much for your expedient responses and clear communications regarding any calls I have made to you and Caterina. I wish for you a most wonderful holiday time and other times always.”
“Anthony, four years ago my life was turned up side down due to a bad accident, I did not know where to turn and what to do. My life was now completely changed. I thought I was a very strong person but injuries took over me. I felt helpless and depressed. I had heard your name but never dealt with you, but took a chance and thank God I did.
I admire your professionalism, thoughtfulness, compassion, knowledge, genuine integrity, approachability, hardworking, honesty, commitment and dedication for me and my case. You took care of all my needs and I was able to focus on my road to recovery. It was a great feeling to have A lawyer whose top priority was getting me the best recovery. You had a huge impact in helping me through this terrible time. On top of everything, your great sense of humor always made the intense moments lighter. I have nothing but great things to say about you and your staff. Every time I called your office, Bim and Raj were there for me, I never felt alone. I felt comfortable talking to each and everyone in your office. You have a personable and extraordinary team. Thank you so much for all your help in the past few years! I wouldn't have been able to make it to today without you.
I hope we don't ever need to work on another MVA for myself, but our friendship will last forever. I just wanted to tell you that I am very pleased to have had you by my side, and very impressed with the way you work. My recommendations to others, in similar situations will definitely be forwarded to you and your team.”
““A friend referred me to Cathy Rizzo of Simpson Thomas & Associates in 2011 when I was looking for a personal injury lawyer. Cathy’s professionalism, attention to detail and expertise cemented a trusted relationship with myself. Cathy’s legal expertise and compassionate, friendly disposition helped me to manage a very stressful situation. I would highly recommend Cathy; you will feel confident having her by your side guiding you through the legal process.””
“Days after the accident I was feeling very overwhelmed in how I was treated by the police, ICBC and all...........I was so upset I started googling "Hit and Run in BC"...........I came across your website and about how serious it is.............never going through anything like this I told my husband I wanted to reach out to you guys..........I am so VERY GLAD that I did............from the moment I phoned your first lady who answers the phone........I wish I knew her name............I explained to her that I didn't want to waste any one's time..........but did not know what to do............she was sooooooooooo kind and understanding and shortly after our conversation.............Steve then phoned me back very promptly..........and Silvana you guiding me at the end was done very kindly and patiently because God knows I don't know..........
I just want to thank each one of you for the help throughout this event. With what happened and also other things that were in my life at the time..........I am truly grateful that you were there for me. I appreciate your kindness, help and guidance in a situation I truly know nothing about...........
I hope I will not need you in the future.........however, I want you all to know that if I or anyone I know ever needed the help...........I would most certainly send them your way.
Please know it truly meant the world to me at a time I needed some compassion and help.........Thank you all and wishing you all the best ☺”
Words can not describe how extremely grateful I am to you! You took on my case midway from another law firm who could care less about my wellbeing and became my knight in shining armor.
You cared about what I had been through and wanted to make sure that I was getting the help I needed with doctors appointments, scans, tests etc. You cared when I was not feeling 100% and honestly became like family to me. You advised me when I needed it and also did what you could to make sure I was getting better. You got me a great settlement and took a load of stress off my shoulders and onto your own, throughout the entire process. I highly recommend you to anyone I know that is involved in a car accident because I know you will give more than 100% to them and their needs. I can't thank you and the entire team at Simpson Thomas enough!”
I would like to sincerely thank you and your team for all your support. After my brother’s car accident, our lives were turned upside down but knowing that you were expertly handling our case allowed us to concentrate on his rehabilitation. You took the time to know every detail of his injuries and handled the case with superior legal acumen – you surpassed our expectations. It was a long journey but you were there every step of the way answering our questions and addressing our concerns with patience and empathy. We are so pleased with the outcome – you have made it possible for my brother to rebuild his life. Thank you for everything you have done for our family.”